01The short version
OneMacApp is made and sold by MVP STACK LLC, which is the company responsible for the data described on this page.
OneMacApp converts, edits and reads your video, audio, image and PDF files. All of that happens on your Mac. Conversions, PDF tools, OCR, transcription, summaries and translation run locally, and the app has no account, no sync and no analytics.
The app talks to the internet only to check your licence, to look for updates, and when you use a tool whose whole job is to fetch something from it. The website counts visits with Piqo, and buying a licence gives us your email address so we can send you the key.
02What the app sends
Nothing about your files. No file name, path, content, transcript or OCR text is transmitted to us or stored anywhere but on your own Mac.
When you activate, and occasionally afterwards while online, the app contacts our licence server with:
- your licence key,
- a random identifier the server issues for that installation, so a key can be tied to the Macs it is active on,
- the name of your Mac as set in System Settings, so you can tell your Macs apart when you deactivate one.
The server records when each installation was activated, when it last checked in, and when it was deactivated.
To find updates, the app reads a feed at onemacapp.com once in a while. That request carries the usual details any web request does, such as your IP address and the app's version, and nothing else.
03Tools that use the internet
A few tools reach outside your Mac because that is what they are for. They talk to those services directly, never through us:
- Download Video fetches the link you paste using yt-dlp. The site hosting that video sees the request, as it would from your browser.
- If FFmpeg is missing, the app can install it through Homebrew when you press the button to do so. That download comes from Homebrew.
- Translation uses Apple's downloadable languages. Once a language is on your Mac, translating with it is offline.
Transcription, OCR and summaries use Apple's on-device models and do not upload anything.
04When you buy a licence
Payment is handled entirely by Stripe. Your card number goes to Stripe and never to us. Stripe's own privacy policy governs what it keeps.
Once a payment clears, Stripe tells us the email address you used and a session reference. We store that email, the licence key we generated for it, the Stripe reference and the date in a database on our server. The email is used to send you the key, to send it again if you lose it, and to find your purchase if you write to us about it.
Emails are sent through Amazon Simple Email Service. We do not send marketing email, and there is no newsletter to unsubscribe from.
05The website
onemacapp.com uses Piqo to count visits and see which pages people read. It records the pages you view, your approximate location from your IP address, and your browser and device type, and sets cookies to recognise a returning browser. There is no advertising tracking.
You can block it with any content blocker. The site works exactly the same without it.
Prices are shown in your local currency by reading your browser’s timezone. That happens in your browser; a small cookie remembers the result so the checkout charges in the currency you saw.
Our server keeps ordinary access logs, which include IP addresses, for a short period to keep the service running and to investigate abuse.
06How that data is protected
The first defence is that there is very little to protect. There are no accounts, so there is no password to steal, and nothing about your files is ever transmitted to us.
- Everything between your browser and this site travels over HTTPS, as does every licence check the app makes.
- The licence database holds an email address, a licence key, the Stripe payment reference and the relevant dates. It holds no names, no postal addresses and no card details.
- An activation record holds a random identifier for that installation and the machine name macOS reports. Neither means anything outside the licence it belongs to.
- The database is a file on a server we operate. It is not exposed to the public internet and is reachable only through the licence endpoints described above.
If you believe your licence key has been used by someone else, email [email protected] and we will revoke it and issue a replacement.
07How long we keep it
Licence records are kept for as long as the licence is valid, because they are what makes your key work. Activation records are kept alongside them so you can move the key between Macs.
Analytics data is retained according to Piqo’s defaults. Server logs are rotated within a few weeks.
08Your choices
Email [email protected] and we will tell you what we hold under your address, correct it, or delete it. Deleting a licence record revokes the key, so we will confirm with you first.
You can deactivate a Mac from the app's settings at any time, which marks that installation as inactive on our server.
09Changes and contact
If this policy changes, the date at the top moves and the change is described here. We will not quietly start collecting something this page says we do not.
Questions go to [email protected]. The terms of use cover the licence itself.